100% Satisfaction Guarantee
We'll let you bring it back – even if you played it.
It’s more than a promise, it’s a guarantee. We’re confident that the Master Club Fitters at Austad's Golf are the best in the world - Golf Digest agrees and has named every Austad's Golf Store one of the top 100 places to get custom fit in all of America. We are so confident our fit will provide results, we offer an industry best 100% Club Satisfaction Guarantee!
Easy, no-hassle returns — If Austad’s fits you for a golf club you are entitled to our 100% Club Satisfaction Guarantee. Play the clubs for 30 days and if it's not what you want, bring it back and we'll give you 100% back in the form of store credit.
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Satisfaction Guarantee Details:
- Every customer is eligible for Austad's 100% Satisfaction Guarantee once per club type (driver, fairway, hybrid, iron set, wedge, putter) in a rolling 12 month period.
- If a 2nd club is returned within the 12 month period, store credit less a 20% restocking fee will be given
- If a 3rd club is returned within the 12 month period, store credit will be given for the amount shown on the Austad's Value Guide
- If a club is returned outside of the 30-day window, store credit will be given for the amount shown on the Austad's Value Guide
- 100% Satisfaction Guarantee applies only to clubs that have been custom fit at Austad's Golf.
- Clubs purchased "off the rack" are able to be returned within 30 days post-purchase for store credit less a 20% restocking fee with proof of purchase.
- A refund back to the credit card will be issued at customer's request for the amount shown on the Austad's Value Guide
- The 30-day evaluation period begins on the day that clubs are recieved - not the day they are purchased
- If store credit is not used on the same day as a return is made, any fitting fees that were waived at the time of the original purchase will be deducted from the store credit (up to $150)
- All club returns are subject to inspection by Austad's Golf staff. If clubs are found to have non-manufacturer defects and are not in good working order, Austad's Golf retains the right to not accept the clubs for return within the 30 days.